Privacy Policy

energyConnect

Privacy Policy – energyConnect

Last updated: June 2025

1. Introduction

Our website address is: https://energyconnect.ch.

At energyConnect, we are committed to protecting the privacy and personal data of our users. This privacy policy outlines how we collect, use, store, share, and protect personal information on our platform.

2. Information Collection

  • User-Provided Information: We collect information you provide when creating an account or interacting with our services, including your name, email, company details, contact information, and uploaded documents.
  • Browsing Data: We collect anonymous technical data such as IP address, browser type, and pages visited to optimize the platform.
  • Identity Verification: We may collect and verify data to confirm the identity of both physical and legal persons (e.g. commercial registry data, identification documents).
  • Billing Data: We collect and store payment-related data such as billing address and transaction history for invoicing purposes.

3. Use of Information

  • To manage your account and deliver platform functionalities.
  • To facilitate connections between project holders and service providers.
  • To verify identities and ensure compliance with Swiss commercial regulations.
  • To issue invoices, process financial records, and comply with tax laws.
  • To improve user experience through analytics and feedback.

4. Comments & Media

When visitors leave comments, we collect form data and metadata (e.g. IP address). Comments may be screened through spam detection services. Uploaded images should not contain embedded location data.

5. Embedded Content

Articles may include embedded content from third parties (e.g. videos, images). These sites may collect data and use cookies. Interactions with embedded content are governed by their privacy policies.

6. Sharing of Information

  • Service Providers: Data is shared with providers only when necessary for service execution.
  • Regulatory Authorities: Data may be disclosed to comply with legal obligations or protect platform integrity.

7. Data Storage & Security

All personal data is stored securely in Switzerland on servers managed by Infomaniak. We implement technical and organizational measures to prevent unauthorized access, alteration, or loss.

8. Data Retention

User data is retained as long as necessary to fulfill the purpose for which it was collected. Comments and associated metadata are retained indefinitely. Account data may be retained for auditing, billing, or legal purposes.

9. Cookies

We use cookies for essential functionality, performance tracking, and user preferences. Users can control cookie settings via their browser. Cookies are also used to manage login sessions, comment forms, and editing states.

10. User Rights

  • You may request a copy of your personal data.
  • You may request correction or deletion of your data, unless retention is required by law.
  • You may withdraw consent to data processing at any time.

11. Policy Updates

This policy may be updated periodically. Changes will be posted on our website with the revision date. Continued use of the platform implies acceptance of the updated policy.

12. Contact

For questions or concerns regarding your data, contact us at: