Moderation Policy

EnergyConnect

Company Information

EnergyConnect is committed to maintaining a safe, respectful, and productive platform for all users. This Moderation Policy outlines the guidelines and standards for user-generated content and interactions on our platform.

Scope of Moderation

  • Content Covered: This policy applies to all forms of user-generated content on EnergyConnect, including project descriptions, offers, reviews, comments, and messages.

Principles of Moderation

  • Respect and Courtesy: All users must interact with respect and courtesy. Harassment, bullying, and disrespectful language are strictly prohibited.
  • Accuracy and Honesty: Content should be accurate, honest, and provide a true representation of services or project needs.
  • Privacy and Confidentiality: Users must respect privacy and confidentiality. Sharing personal information without consent is not allowed.

Prohibited Content

  • Illegal Content: Any content promoting illegal activities or violating laws is prohibited.
  • Hateful or Discriminatory Speech: Content that is discriminatory, racist, or hateful in any form is not tolerated.
  • Spam and Advertising: Unsolicited promotions, spam, or irrelevant links are not permitted.

Moderation Process

  • Content Review: EnergyConnect reviews content either proactively or in response to user reports.
  • User Reports: Users can report content they believe violates this policy through a reporting feature on the platform.

Enforcement Actions

  • Warning: Users may receive a warning for minor or first-time violations.
  • Content Removal: Content violating our policy will be removed.
  • Account Suspension or Termination: Repeated or severe violations may lead to temporary suspension or permanent termination of the user’s account.

Appeals Process

  • Appeal Submission: Users can appeal moderation decisions by contacting info@energyconnect.ch.
  • Review Process: Appeals will be reviewed by our moderation team, and decisions will be communicated to the user.

Changes to the Moderation Policy

  • Updates: EnergyConnect reserves the right to update this policy as necessary. Changes will be effective immediately upon posting.

Contact

If you have any questions or concerns regarding this policy, please contact us at info@energyconnect.ch.